FAQ Question

Q: How do I place an order?

A: 
  • Browse the site and add items to your shopping cart by clicking on the 'buy' button (you can change the quantities before you press buy.) Each time you add an item you will be taken to your shopping cart.
  • Click on 'continue shopping' to add more items to your cart.
  • When you have finished adding items to your cart, click on 'checkout.'
  • On the 'login/register' page scroll down to 'new customer registration' and fill in your details. You need to make up a password here so you can use the 'express login' for future orders.
  • Click on 'register'
  • You will then be taken to the order confirmation page. If your order and address details are correct, click on 'proceed to payment.'
  • Click 'ok' on the pop-up box to confirm that your order and address details are correct.
  • You are now on the payment page. If you have a Visa or Mastercard, enter your card details and click 'process credit card.' If you have a Discover or Amex card, or if you wish to use PayPal, you need to click the link to 'click here for alternative payment methods.'
  • You should now receive a message telling you that your payment has been successful!

If you have completed these steps but have been unable to successfully place an order, please email us or call our toll free number on 866-430-2823.

 
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